Customer Case Study
Context and issues
After an initial launch of the Octipas solution in 2016 in a few stores and a test development of a solution of its own, the French ready-to-wear brand The Kooples renewed its confidence in Octipas in 2018 to take over all of its store digitalization projects.
The objective of the application, named Alfred, is to solve the stores’ stock depth problems and offer a unique experience to customers.
France
The functionalities implemented
Link to: Digital In-Store
DIGITAL IN-STORE
Product catalog & Range extension
Boosting Tail
How to place an order
Mixed basket
Mobile payment
Clienteling
The choice was quickly made for Octipas, because we were won over by their functional coverage, competitive and relational aspects, which perfectly matched our ambition and our predefined grid of functionalities. Octipas has always been attentive to our needs, which allowed us to move more quickly towards a wider and more complex deployment. They allowed us to mature our project and adapted their mobile solution to our specific needs.
Arnaud Fritz, DSI The Kooples
Key figures
35%
equipped stores
Le contenu de la diapo va ici
+12%
of additional sales per store*
+80%
of customer accounts created*
1h/day
optimization of sales time*
* Best reported result
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